At Digital Your Life, we strive to provide our customers with high-quality services and products. We also understand that sometimes a refund may be necessary. This refund policy outlines our refund process and eligibility criteria.
- Refund Eligibility We offer refunds on a case-by-case basis. To be eligible for a refund, you must meet the following criteria:
- You must have purchased a service or product from our website
- You must have a valid reason for requesting a refund
- You must request the refund within 14 days of the purchase date
- Refund Process To request a refund, please send an email to email@example.com with your order number, the reason for the refund request, and any relevant documentation. Once we receive your refund request, we will review it and notify you of the status of your refund within 5 business days. If your refund request is approved, we will process the refund within 7 business days. The refund will be issued to the original payment method used for the purchase.
- Non-Refundable Items Certain items are non-refundable. These include:
- Custom design work
- Digital products that have been downloaded or accessed
- Services that have been partially or fully rendered
- Domain name registrations
- Production Cost of the service
- Changes to This Policy We may update this refund policy from time to time. If we make significant changes, we will notify you by posting a prominent notice on our website or by sending you an email. Your continued use of our website after any changes indicates your acceptance of the updated policy.
- Contact Us If you have any questions or concerns about our refund policy, please contact us at firstname.lastname@example.org